Privacy Policy
We (also referred to as 'We', 'Us', or 'Our') are fully committed to safeguarding your Personal Data and protecting your privacy.
Our Privacy Policy is designed to inform you, as a consumer, about how we collect and store the information you provide on the Gaingate website (the 'Website').
We uphold and adhere to the following principles:
We are committed to being transparent about how we collect and use your personal information for your benefit:
By doing so, our goal is to help you make informed choices about the collection and processing of Personal Data. To make this possible, our website uses various tools and processes to provide relevant information on how Personal Data is used. If you need specific details about your data, let us know. We will work diligently to ensure you receive them promptly and at the appropriate time. If you have any questions, we are happy to clarify anything related to legal requirements. To contact us, please send an email to info@
We will use Personal Data solely for the purposes set out in this Policy
We process Personal Data for various purposes, including providing the website, connecting you with third-party trading platforms ('Services'), improving the site, protecting our rights and interests, maintaining and delivering the Services, complying with legal and regulatory obligations, and carrying out administrative and business operations that support the provision and use of the Services. We also process your Personal Data to better understand your preferences and needs.
Accessing vital resources to safeguard your rights regarding Personal Data
We aim to help you make well-informed choices about how we handle your data. This commitment explains why we built this website. To support it, we use a range of methods and procedures to ensure you receive the most relevant information about our use of your personal data. If you need specific details, we will provide them at the appropriate time. If you have questions about our process, we are ready to respond and offer clarifications, all within applicable legal requirements. To learn more, contact us via email at: info@
Keep Your Personal Information Safe and Secure
While we cannot guarantee the absolute security of Personal Data, as no system can, we remain fully committed to using a range of measures to protect your Personal Data. Our Privacy and Security Policy addresses all essential safeguards to help ensure your long-term safety.
Scope?
This Policy outlines the types of Personal Data our Company collects from customers and explains how we process it, share it with third parties, and safeguard it. It covers information about an identified or identifiable person—someone we can recognize directly or indirectly using other information we hold or can access. For purposes of this Policy, “processing” means any operation performed on Personal Data, including its management, organization, and storage. Our services are intended for a general audience but are not permitted for anyone under 18 years of age. We do not authorize individuals under 18 to use our services and do not intentionally collect their information. If we become aware that data has been collected from anyone under 18, we will promptly delete it.
2. What Personal Information Do We Collect from You?
By using our services or channels, or by browsing our website, you agree that we may collect personal data about you. In some cases, we may ask you to provide personal data directly. Alternatively, we may collect this information by analyzing your interactions with our services or channels, or through our third-party partners
3. You are not obligated to share your personal information with our company or handle any implications arising from it
You are not required to share any personal data with us. However, if you choose not to provide certain personal data, it may affect how we deliver our services and could result in limited access to our website or restricted use of some features.
4. What Personal Data Do We Collect? When you visit our website, you can expect us to collect the following personal information:
The data we collect includes details from your activity log, traffic data (including IP address, access date and time), the language you use on our site, software crash reports, browser type, and device specifications. This technical data is non-personal, and we do not use it to identify you. We may also obtain Personal Data you voluntarily provide when you connect to a third-party online trading platform through us. In addition, we collect personal details you provide directly to these platforms, which may include your full name, email address, phone number, and address.
5. What Are Our Legal Bases and Justifications for Processing Personal Data
Our Company processes your personal data for the purposes outlined in this section and complies with applicable legal requirements.
This legal basis is essential; without it, our Company cannot use your personal data. The legal grounds that permit us to process your personal data include:
- We have obtained your consent to process your Personal Data for one or more of the following purposes, including when you submit personal information via the Website for us to share with a third-party trading platform
- The Company or a third party may need to process this information to advance their legitimate interests. Examples of such interests include improving our Services or defending against legal claims that may arise from time to time.
- All processing on our website must comply with applicable laws and regulations, and we confirm that it does.
To learn more about how we process Personal Data to protect our legitimate interests, please email us.
Below, we’ve outlined the reasons and legal bases for how we may use the personal information you provide to us. Personal Data
1. To share your personal information with third parties upon your request to facilitate your access to digital trading.
If you submit such a request, we may collect Personal Data from you to provide to third-party companies
You have consented to the processing of your Personal Data for one or more purposes
2. To enable us to address your questions, concerns, or requests
We require your Personal Data to assist with inquiries regarding our services.
We must carry out this processing to serve the legitimate interests of the Company or a third party.
3. We will process your Personal Data to comply with our legal, administrative, judicial, or regulatory obligations and to ensure we meet all applicable requirements.
To comply with our legal obligations, we must process this Personal Data.
4. For the Purpose of Enhancing Our Services
We may use the Personal Data we collect to improve Our Services, which includes reviewing and analyzing any crash or malfunction reports associated with Our Services.
We process personal data when necessary for the Company's or a third party's legitimate interests.
5. As Part of Efforts to Reduce the Risk of Fraudulent Activity and Misuse of Our Services
We process data to pursue the legitimate interests of the Company or a third party.
6. To Execute and Coordinate Our Activities in Line with Our Service Requirements
These activities include support functions, business development, strategic decision-making, oversight mechanisms, and more
We process this Personal Data to pursue the legitimate interests of the Company or a third party.
7. Conducting analysis, including some statistical evaluations
We apply several analytical methods (including statistical techniques) to support decision-making across multiple issues.
We process this Personal Data to pursue the legitimate interests of the Company or a third party.
8. To protect our assets, rights, and interests—and those of third parties—we implement measures to assert and defend against legal claims
Accordingly, we may process Personal Data to protect our rights, interests, and assets, or those of third parties, in compliance with applicable laws, regulations, agreements, and any relevant terms, conditions, or policies
We process this Personal Data to pursue the legitimate interests of the Company or a third party.
6. How We Share Your Personal Information with Third Parties
In certain circumstances, the Company may disclose Personal Data to third-party providers that offer services such as data storage, IP address hosting, or user experience analytics.
We also accept requests to share specific Personal Data with third-party trading platforms. In such cases, we will transfer the Personal Data you provide to the platforms you designate. Once shared, your data will be governed by each platform’s privacy policy. In these instances, your Personal Data may be shared with multiple trading platforms.
The Company may also share Personal Data with its business partners or affiliates. This enables us to access resources that help enhance and improve our customer offerings.
Where required, the Company may disclose Personal Data to regulatory, local, or other competent authorities to protect the rights or property of others.
We may also share your Personal Data with prospective investors or buyers, or with lenders to the Company or its affiliates. This typically occurs in connection with transactions such as asset transfers or sales, restructuring, mergers, consolidations, or bankruptcy involving the Company or other parties connected to the Company.
Online Tracking Notice
Our website may use third-party services, such as advertising providers and analytics firms. These partners may also use cookies and similar technologies to collect data.
When we say 'cookies,' we mean small text files stored on your device whenever you visit or access our website. We use cookies to learn about your preferences and browsing patterns so we can improve the user experience, understand what our users value, and design products and services based on customer interests. Cookies also help us compile statistics and perform analytics.
Some of the cookies we use are session cookies. These are temporarily stored on your device and expire when you close your browser. Others are persistent cookies, which remain on your device even after you close your browser. These allow the website to recognize you as a returning visitor and retain the preferences you previously set.
7. How We May Use Cookies and Third-Party Services
Each cookie and how it is used may vary, depending on its intended purpose.
Cookies Can Be Essential
Cookies Can Be EssentialTo use the features you requested and keep navigating our website smoothly, these cookies are required. They support the delivery of the products, information, and services you rely on.
These cookies enable your device to download and stream essential data, allow you to move through the site with ease, make the most of its key features, and return to pages you've visited with your preferences intact.
Our cookies collect certain Personal Data, such as your username and most recent login date. We use this information to confirm you had an active session on the site. When you close your browser, these session cookies are deleted.
Cookies Optimized for Functionality
ScopeCookies help us recognize you when you visit our site and let you keep your chosen settings and preferences. Without cookies, your preferences won’t be saved, and you’ll need to reset them every time.
Additional detailsFunctional cookies remain in effect until their expiration date. They preserve stored information even after you close your browser.
Performance Cookies
ScopeCookies help us collect statistical data about our website’s performance and enhance its quality. They also enable us to analyze site usage to understand how it is performing.
Additional detailsAny personally identifiable information is stored in cookies only in anonymized form. While some cookies are deleted once you close your browser, others remain active and will continue to function when you return to our website.
Cookies have been blocked or removed
You can manage your cookie preferences in your browser settings. You can click the links below to help with this process.
- Firefox
- Microsoft Edge
- Google Chrome
- Safari
Online Tracking Notice Please note that our service currently does not respond to Do Not Track requests.
8. Learn More About How We Store Your Personal Information
Please note that Our Company will retain your Personal Data for as long as necessary to fulfill the purposes outlined in this Policy, and we may keep it for a longer period as permitted by applicable laws and to comply with order-related requirements where applicable. In some cases, your information may be shared with third-party trading platforms for up to 12 months. With your consent, we may extend this sharing for another 12 months, if needed.
We periodically review and evaluate the Personal Data we hold to ensure we do not retain it longer than necessary.
9. Transferring Personal Data to a Third Country or an International Organization
Under certain circumstances, we may transfer your Personal Data to other countries, which means you authorize us to send this data outside your own country, and we may also share it with international organizations. We take all necessary measures to protect and safeguard your Personal Data, ensuring you can exercise your rights and effectively access legal remedies whenever needed.
All residents of the EEA (European Economic Area) are entitled to these protections and safeguards.
- In some instances, we may transfer your Personal Data to a third country or international organization that the European Commission recognizes as providing an adequate level of protection for Personal Data, in accordance with Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (the 'GDPR')
- When a transfer occurs, we carry it out under a legally binding and enforceable agreement between public entities or authorities in accordance with Article 46(2)(a)
- We conduct data transfers in accordance with the European Commission’s Standard Contractual Clauses for data protection, established under Article 46(2)(c) of the GDPR. To learn more, you may review the adopted clauses at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en
10. Protection of Personal Data
To safeguard your Personal Data, we have implemented robust security measures. These are designed to prevent accidental or unlawful destruction, loss, or alteration.
Even with these precautions, we cannot guarantee that your Personal Data will always be kept error-free and secure, and you may not hold us liable for any intangible, incidental, or consequential damages arising from its use or disclosure. This includes, without limitation, disclosures caused by transmission errors, unauthorized access by third parties, or other events beyond our control.
Where we are legally required, or due to other constraints outside our control, we may need to share your Personal Data with third parties, such as public authorities. In such cases, we cannot govern the security measures those third parties apply.
Please note that transferring Personal Data over the internet is never entirely secure and carries inherent risks. Because of these risks, we cannot guarantee the security of Personal Data you transmit to us online.
11. Regarding Links to Third-Party Websites
Our website includes links to external sites and applications that are outside our Company's control. Accordingly, we assume no responsibility for how these third-party websites collect or process your Personal Data. While our Policy governs what happens on our website, it does not apply to third-party websites.
Before visiting any third-party website or app, you should review their privacy policies before using their services. You should also carefully consider whether you want to provide them with your Personal Data.
12. Understanding Amendments to Our Policy
We may update this Policy at any time. If we make changes, we will notify you on our website and display the updated Policy. For significant updates, we will use the communication methods we deem most appropriate, and we will also publish an announcement on our website. Unless stated otherwise, all amendments to this Policy take effect immediately upon the release of the revised Policy.
Your Rights in Relation to Your Personal Data
You have the right to review the personal data we hold about you, to request corrections, and to ask us to delete any Personal Data you no longer want us to process. You may also restrict the types of data we collect and how we use it. For those residing in the EEA, please check out this page:
Anyone who wishes to exercise their data rights may contact us using the email address below. Access rights
We will verify the accuracy of the Personal Data we process. If it is accurate, we will grant you access to your Personal Data, including an electronic copy of the data processed. We reserve the right to charge a reasonable fee for additional copies of your data. When requested, we will provide this data electronically.
Your right of access must not infringe the rights of others. If a request would compromise others’ rights, we may refuse to comply or limit our response. Your rights related to rectification
If you wish to correct inaccurate Personal Data, you may ask us to rectify or complete the information. Your Right to Erasure
Legitimate grounds include: (a) we no longer need the personal data for its original purpose; (b) you withdraw consent and there is no other legal basis for processing; (c) you object to processing and there are no overriding legitimate grounds; (e) the processing of Personal Data is unlawful; or (f) erasure is required to meet a legal obligation. This right does not apply where processing is necessary (a) to comply with EU or Member State law or (b) to establish, exercise, or defend legal claims.
Processing restrictions
You may ask us to limit processing, for example if you believe the data is inaccurate. While restricted, the data may be stored but only processed with your consent, to protect another person’s rights, or for important public interest under EU or Member State law.
Right to data portability
For automated processing based on consent or a contract, you have the right to receive the Personal Data you provided to the Company.
You may also request that we transfer this data to another controller where technically feasible. Exercising your data portability rights will not affect your right to erasure.
Right to object
You may object at any time to our use of your Personal Data based on legitimate interests pursued by the Company or third parties, including related profiling. We will stop processing unless we can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms, or the processing is required for legal claims.
You have the right to object to the processing of Personal Data for direct marketing at any time.
Right to withdraw consent
At any time, you may withdraw your consent to processing without affecting the lawfulness of processing carried out before your withdrawal.
You also have the right to lodge a complaint with the authority supervising your Personal Data rights.
You may additionally ask a supervisory authority in a Member State to protect your individual rights regarding Personal Data processing within the EU.
As outlined in this section 13, your Personal Data rights may be limited by EU and Member State laws. In line with your rights, we will provide the information requested under section 13 within one month of receiving your request, but we may extend this to two months based on the nature and number of requests. You will be notified within one month of any extension and the reasons for it.
We will make information requested under section 13 available free of charge unless a request is unfounded or excessive, especially if repetitive, in which case we may charge a reasonable fee to cover administrative costs or decline to act.
If we have doubts about your identity in connection with a request, the Company has the right to request additional information.